Empresa socia de Amedirh solicita “LOGISTICS ADMINISTRATOR”
QUALIFICATIONS
• Associate’s degree; advanced diploma; Level 4 award, certificate, or diploma; or an equivalent combination of education and experience.
• Bachelor’s degree; Level 6 award, certificate, or diploma; or an equivalent combination of education and experience preferred.
• Proven experience in customer service or administrative roles.
• Prior experience with logistics carriers is a plus.
• Prior experience with CRM or project management software is a plus.
• Two years of experience preferred.
• Strong computer/systems experience and skills, including proficiency with MS Office
• Ability to professionally communicate at all levels of the organization, verbally and in writing
• Strong phone and e-mail communication skills
• Ability to analyze, define, and problem-solve and to remain organized while multitasking.
• Ability to meet deadlines and establish appropriate priorities.
• Ability to withstand pressure on an ongoing basis. Deals with difficult situations while maintaining performance.
• Candidate must live within the Guadalajara, Jalisco area or be willing to relocate.
KEY RESPONSIBILITIES
• Coordinate and schedule logistics to ensure timely completion of pick-ups according to the client’s SOW/ SA SLAS.
• Answer client inquiries.
• Communicate with carriers, drivers, clients, and operations team members.
• Resolve any issues or delays, including rescheduling services.
• Maintain order management software with updates on pending logistics services.
• Collaborate with the client success team to ensure client satisfaction.
• Maintain orders in ERP systems.
• Provide exceptional client service by addressing inquiries and resolving any logistics-related issues.
• Interface with clients to ensure proper receiving, processing, reporting, and invoicing of client materials; resolve related complaints.

• · Proven experience in customer service or administrative roles.
• · Strong computer/systems experience and skills, including proficiency with MS Office
• · Candidate must live within the Guadalajara, Jalisco area or be willing to relocate.

El proceso de selección se realiza a través de Aira - plataforma de reclutamiento diseñado para mejorar tu experiencia de postulación.

Para postular solo necesitas:
1. Postular a la oferta
2. Revisar tu email
3. Ingresar a Aira y contestar las preguntas y/o pruebas solicitadas

Luego, si vemos que tu perfil se ajusta a lo que estamos buscando, te contactaremos por email (a través de Aira) para seguir a la etapa presencial.

En AMEDIRH compartimos el TALENTO de las personas de acuerdo con sus conocimientos, experiencias y competencias que realzan el valor de la cultura de nuestros socios con comportamientos y actitudes que los diferencian del mercado laboral.